General Terms and Conditions
General Terms and Conditions Swan-Radio CIC
Should you have any queries about these Terms, please contact us.
If you are aged sixteen or under, you must seek the permission of a parent or guardian before accessing or using our Website.
All material on this Website either belongs to or is licensed to us by our Affiliates and should be treated as if belonging to us. Material on this Website must not be copied, reproduced, published or republished, posted, uploaded, distributed or transmitted, modified, manipulated or reverse engineered. Any use of the material on this site must be for personal, non-commercial use.
Unauthorised use of material on this Website as detailed above constitutes a breach of copyright and associated intellectual property rights.
Competitions featured both on our website on air are subject to our Competition Terms and Conditions which are detailed below.
Advertising featured both on our website and on air are subject to our Advertising Terms and Conditions which are detailed below.
Where our Website requires you to register, you must provide accurate and complete information. It is your responsibility to ensure that such information is up to date, and we accept no liability in the case of out-of-date information. You must not divulge your password to anyone. Each registration is for one user only. If you have reason to believe that the security of your account has been affected, please contact us immediately. We reserve the right to contact you by email, as provided at the time of registration, regarding your use of any forums and other interactive areas of the Website.
We have no control over the information and material posted by users on our Community Pages, but we reserve the right to edit, move and remove posts as necessary to keep the Community Pages safe for other users.
Users are asked not to:
- Use posts in the forums to advertise goods or services;
- Make posts or comments that are libellous, indecent, abusive, threatening, or infringe the copyright or other rights of third parties;
- Post messages which contain illegal or otherwise unlawful material;
- Post messages which contain viruses or code which may cause damage to another user’s computer software or equipment, or impair the functionality of the Website;
- Impersonate or misrepresent any third parties.
We cannot guarantee the reliability, accuracy or impartiality of any messages posted, and as such we request that you do not rely in any way on anything posted on our Community Pages, and that you accept all risk associated with use of these Community Pages. Users should not rely upon any of the content of this Website as constituting advice, recommendations or agreements.
We reserve the right to remove your registration if you do not comply with the above guidelines, in order to keep our Website safe and reliable for other users.
Third Party content
Our Website includes certain material and content from third parties. Ownership of this third-party content may or may not be obvious to the user, and as such users should treat all content on this website as if it were the intellectual property of The Spectrum Radio Network. The Spectrum Radio Network has no responsibility for the content and material from third parties.
Users are asked to note that certain areas of our site are operated by third parties, and separate terms and conditions of use and privacy policies may apply to such sections. Please look out for these separate terms and policies.
Liabilities, warranties and indemnities
Our Website is provided on an ‘as is’ basis, without any express or implied warranty of any kind. We do not warrant that our Website will be error-free, or that any of the material therein is accurate.
We are not liable to users of third-party content, material or websites for inconsequential or incidental damages such as loss of profits or loss of privacy. We cannot be responsible for errors in any advertising or promotional material that appears on our Website, although we would be grateful if you would notify us, should you notice any errors in any such material.
General Legal Terms
In the event of any of the Terms or part thereof being found to be illegal and/or unenforceable, that finding shall not affect the enforceability of the remainder of the Terms.
Swan-Radio Competition T&Cs:
Here you can read all the Terms and Conditions for all of Swan-Radios on-air and online competitions. Please make sure you read the following before entering any competition.
“Swan-Radio” means Swan-Radio CIC and any company which a subsidiary is or holding company (as those expressions are defined in Section 736 of the Companies Act 1985) of Swan-Radio CIC and any subsidiary of any such holding company or any of them; and “Company” means Swan-Radio and “Radio Station” means Swan-Radio CIC.
The Radio Station’s competitions are intended simply to be fun and are not intended to create legal relations between the entrant to any such competition and any of the Radio Station or Company. Unless otherwise stated, no purchase or payment of any kind is required for entry.
The competition is organised by the Company.
All competition entrants agree to abide by these terms and conditions and submission of an entry or participation in a competition shall be deemed to indicate acceptance of these terms and conditions. The Company assumes (and you warrant) that by entering the competition you either have legal capacity to enter the competition and agree to the terms and conditions (i.e. that you are of sufficient age and mental capacity and are entitled to be legally bound in contract) or that your parents/guardian have consented to your entry of the competition and use of these terms and conditions. All entries shall become the property of the Company and shall not be returned unless otherwise agreed in advance.
By entering the competition, you hereby warrant that all information submitted by you is true, correct, current and complete. Any information submitted by you must be personal to and relate specifically to you. You warrant that the information which you submit and/or distribute will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening. The Company reserves the right to screen, filter and/or monitor information provided by you and to edit, refuse to distribute or remove the same including the right to refuse an entry.
To qualify to enter this competition, you must be resident in the United Kingdom.
Competitions are not open to employees of the Radio Station or Company or members of their immediate families (including spouses, parents, grandparents, children, brothers, sisters, uncles, aunts, cousins and remoter issue), their agents, participating clients or anyone connected with the promotion of the competition and in the event of any dispute over the eligibility of a participant the decision of the Company shall be final.
Where participation of the competition involves utilising a premium rate telephone line either for voice or text messages, we will adhere to the ICSTIS Rules. Calls will normally cost a premium charge plus the standard rate of your mobile network provider. You should check with your network for more details. For the avoidance of doubt the cost of calls from different mobile phone service providers may vary.
Only one entry per person shall be permitted. Incomplete or indecipherable entries will be void (in the Radio Station’s absolute discretion).
We reserve the right, in our absolute discretion, to request proof of identity in the form of your passport, driving license and a utility bill bearing your address.
A person or people of the same residential address may not win more than one prize valued at £500 or greater within a 6-month period following each win.
Where the competition has a closing date and/or time, all entries must be received before such date and/or time. Late entries will not be taken into consideration in the selection of a winner. Neither the Radio Station nor the Company accept any responsibility for the non-delivery, delay or loss of any entry. Proof of posting shall not be acceptable as proof of delivery.
Where the competition may be won by a numbered caller or participant, the selection of the winning entrant shall be at the Radio Station’s sole discretion.
Neither the Radio Station nor the Company shall be responsible for any damage, loss, injury or disappointment suffered by any entrant entering the competition or as a result of accepting any prize. Neither the Radio Station nor the Company shall be responsible for any problems or technical malfunction of any telephone network or lines, computer on-line system, servers or providers, computer equipment, software failure of any e-mail or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any website, or any combination thereof, including any injury or damage to any entrant’s or any other person’s computer or mobile telephone related to or resulting from participation in or downloading any materials in the competition.
Nothing shall exclude the Company’s liability for death or personal injury as a result of its negligence.
Cash prizes will be paid by cheque, payable to the winning entrant. The Company accepts no responsibility for any lost or misappropriated cheque.
Cash alternatives shall not be offered to a non-cash prize. In the event of a stated prize being unavailable for any reason, the Company may, where appropriate and in its sole discretion, arrange for the supply of an alternative prize of similar value. All prizes are non-transferable and may not be given or assigned to another person.
In the event that there is more than one entry qualifying as a prospective winner of a prize which is by its nature divisible (for example a cash prize) then such prize shall be shared, subject to the decision of the Company in respect of prize money not to extend beyond the aggregate amount broadcast as available in any one competition or, in a competition consisting of a series of games, beyond the maximum aggregate amount broadcast in relation to or allocated to any one game in the series, or the total for the entire series. In the event of there being more than one prospective winner of a prize which is not by its nature divisible the decision of the Company as to the ultimate winner shall be final.
Entries to certain competitions may be subject to age restrictions. Entrants who do not comply with such restrictions will be disqualified. Entrants who enter under a false name or give a false address for their entry will also be disqualified.
In some circumstances, winners under 18 years of age must be accompanied on a trip or holiday or to an event by a parent or guardian or other responsible adult.
Additional eligibility requirements may apply to a specific competition e.g. a valid passport, visas and/or driver’s license will be required if the competition prize includes travel outside the United Kingdom and/or car hire.
You must take all reasonable steps to ensure your own health and safety. Any behaviour or act or conduct by you which the Radio Station considers posing any medical security or safety risk may lead to your immediate disqualification.
You are obliged to take all reasonable steps to ensure the safety standards and the general appropriateness of activities undertaken during the competition and acknowledge that all activities are undertaken at your own risk. The Radio Station and Company reserve the right to forfeit your place on the competition or the prize (without liability or compensation) if, in its reasonable opinion, you may expose yourself or others to risk of illness or injury or to the cancellation, disruption or curtailment of the competition.
All taxes, insurances, transfers, spending money and other expenses, unless specifically stated, are the sole responsibility of the prize-winner.
A prize will not be awarded to a person who, for any reason, would not be allowed by law to purchase or use the prize or where the supply of the prize to that person would be unlawful.
All entrants agree to their name and home town being published on the air and elsewhere. Entrants agree to their participation being broadcast, recorded, repeated and otherwise used for any reason by the Radio Station or the Company without being entitled to any payment for such use. The winner may be required by the Radio Station to participate in a photo, video and/or film session and the winner hereby acknowledges that the Radio Station and the Company have the right to use such photos, videos or films in any medium and in any reasonable manner for any purpose as they may see fit.
The Company will notify the winner either by broadcast, by telephone or in writing of the arrangements for collection or delivery of a prize. Any prize not claimed and/or collected within 28 days of the first notification shall remain the property of the Company, which shall be entitled to dispose of such prize in its absolute discretion. The Company shall use its reasonable endeavors to ensure that prizes are received by the actual winner, but it accepts no responsibility for any failure to do so. Please allow 28 days for delivery of a prize.
The winning entry and the name and county of competition winners may be made available by the Company after a specified date to any person applying for such information to the competition address and enclosing a stamped addressed envelope, having marked such application “Results”.
The Company reserves the right to reject entries, applications or claims and to alter, amend or foreclose the competition without prior notice in its absolute discretion. The Company reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.
Complaints about the operation of a competition should be made in writing to the Station Directors.
The decision of the Company in relation to a competition is final and no correspondence will be entered into relating to the Company’s decision or interpretation of these terms and conditions.
The competition and the terms and conditions of it will be governed by English law and you and we agree to submit to the exclusive jurisdiction of the English courts.